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NEED SOME FIREFIGHTERS AND OTHERS TO HELP

Need some firefighters or anyone else that can help.

Jackie Dowling, wife of injured Houston Fire Captain Bill Dowling who was injured in the massive fire in Houston has been staying close to her husband who is still in the hospital.

She has been staying at the Marriott and Hyatt in the Medical Center. Many people have donated their points to help with the cost of the room.

Those points are running out.

There are two accounts set up for these points.

The Marriott account number is #134491422. I believe Andrew Robinson is the contact person. 713-796-0080 or [email protected]

Hyatt:
Hyatt Gold Passport # 519401063M registered to Mrs. Dowling. If you would like to apply Hyatt Gold Passport points to the account, please send an email to [email protected]

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2 Comments

  1. WdldsMom

    Updated information from Andrew Robinson with Marriott that will be helpful to transfer Marriott points.
    1. Call Marriott Rewards at 800-321-7396.
    2. Once connected the automated system will ask what you are calling about. The best answer is
    “Point Transfer.”
    3. It then asks if you have already made a reservation. Say YES.
    4. It then prompts you for your Marriott Rewards number. Please give them your number and confirm your information.
    (At any time during this process, if you are unsure, say “support.” If you continue to say “support,” after three times the system will transfer you to a live person.)
    5. Once connected to a live representative, you may ask for ECHO PHIPPS or her supervisor. Ms. Phipps is the Marriot Rewards point-of-contact. (If she is not available, another representative can help you. However, some of them are hesitant because they do not want to mess this up.**)
    6. The representative will confirm the address on your account and the address on the Dowling’s account (6580 Fannin Street, Houston, TX 77030).
    7. Marriott will fax a point transfer to you, which needs to be filled out and sent back to Marriott Rewards before any points can be removed from your account and credited to Mrs. Dowling.

    Information that will be needed:
    Guest: Jacki Dowling
    Address: 6580 Fannin Street, Houston, Texas, 77030
    Marriott Rewards Number: 134491422
    Hotel: Marriott at the Texas Medical Center (Houston)
    http://www.marriott.com/rewards/rewards-program.mi

    **If you can not reach Echo Phipps and the representative is not able to help you, Ms. Phipps said to call or email Andrew Robinson, using the contact information below. Ask him to send your name and phone number to Ms. Phipps. She said she will be glad to call you as soon as she can.

    Andrew Robinson
    Manager Trainee Room Operations Houston Marriott Medical Center
    6580 Fannin St, Houston, TX 77030
    ( Phone: 713-796-0080 Ext. 8179)
    [email protected]

  2. WdldsMom

    Regarding Andrew Robinson @ Marriott: (direct quote from an email received by him) “To begin, the process of donating please call Marriott Guest Services at 801-468-4000. Once connected please let the associate know you would like to donate points to another member (Mrs. Dowling). In return, the Guest Service associate will send (Fax/Email) a form to you, this will need to be filled out and sent back to Marriott Rewards before the points can be removed from your account and credited to Mrs. Dowling. From here the following information will be needed:

    Guest: Jacki Dowling
    Marriott Rewards Number: 134491422
    Hotel: Marriott at the Texas Medical Center (Houston)

    http://www.marriott.com/rewards/rewards-program.mi

    Mr. Robinson is very gracious, but does not have the ability to transfer the points. You can save a step by contacting Marriott at the above phone number.

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