County Officials and the Office of Emergency Management understand the urgency to get back to your homes, start the cleanup process and get your lives back to normal. As you know a large area of the county was effected by this storm. We are in the process of working on a systematic plan to help you in your cleanup process.

So far we have received roughly 150 reports of damaged homes and/or businesses. If you have damage and have not yet reported it, please do so. The damage assessment questionnaire is posted to our website or you may call the Office of Emergency Management Hotline at 936-523-3916 or the United Way hotline at 281-292-4155 ext.245 to report damages to a residence or business.

In the next few days, you may see Red Cross going through flooded areas and distributing cleanup kits. They will also be setting up Multi-Agency Recovery Centers where non-profit agencies will gather for residents to visit with. At the MARC they will receive information about and get linked up with the group that will best suit their needs.

McCares (Montgomery County Community Assistance Recovery Efforts and Services) has set up donation and distribution hubs.

Hub locations:


Crisis Assistance Center

1022 McCall Ave. Conroe, TX 77301

Phone: 936-539-1096

Closed Mondays

Tuesday-Friday 8:30am- 11:30am and 1:00pm-4:00pm

Sleepy Hollow Multi-Purpose Center

9845 Sleepy Hollow Rd. Conroe, TX 77385

Sam’s Club

2000 Westview Blvd. Conroe TX 77304 Friday April 22 and Saturday April 23- under the canopy

The Woodlands/ Spring Interfaith Of The Woodlands 4242 Interfaith Way

Spring, TX 77381

Phone: 281-367-1230

Monday- Friday 8:00am-5:00pm

United Way

1600 Lake Front Circle Ste. 248 The Woodlands, TX 77380 Phone: 281-292-4155

New Caney Mission Northeast 22098 Loop 494

New Caney, TX 77357

Phone: 281-354-1200

Monday- 9:00am- 12:00pm Tuesday-Thursday 9:00am- 3:30pm Or by appointment

Montgomery County Food Bank

One Food for Life Way Conroe TX 77385

Phone: 936-539-6686

(GPS will recognize- 1 Prospect Point Conroe TX 77385)

*please send mass quantities of food and water to the Food Bank for distribution*

*items most in need: Baby food, baby formula, diapers, new underwear, hygiene products, water, squeeze pouch fruit and vegetables, easy open canned fruit and vegetables, easy open canned Spaghettio’s and Ravioli, Granola bars, toilet paper, paper towels, mops, brooms, garbage bags.

Things to remember when cleaning damaged areas:

· Wear proper personal protective equipment (gloves, goggles, boots)

· When cleaning flooded areas wash hands often with soap and water or hand sanitizer

· Throw away items that cannot be easily disinfected

· Discard any food that has been exposed to flood water

· Seek immediate attention if you become ill or injured

Please be aware that the declaration process takes time. Montgomery County cannot move forward until FEMA does their Preliminary Damage Assessment and decides whether to declare a disaster for our area. Once they do this we can move forward into the cleanup and recovery phase of this flood event.

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