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Verizon says it’s giving $20 credits to customers who were impacted by a widespread service outage Wednesday afternoon, but you have to accept the credit for it to be applied.
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Verizon still hasn’t said exactly what caused the outage, only that it was a “software issue and we are conducti
The outage lasted for several hours and impacted hundreds of thousands of Verizon customers.
During the outage, iPhone and Android users reported seeing SOS or “SOS only” in the status bar, which means the device isn’t connected to a network, but users can still make emergency calls. During the outage, iPhone and Android users reported seeing SOS or “SOS only” in the status bar, which means the device isn’t connected to a network, but users can still make emergency calls.
Verizon customers who were impacted by the outage will receive a $20 account credit. It can be redeemed by logging into the myVerizon app to accept. Business customers will be contacted directly about their credits.
